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Point of Sale (POS) frequently asked questions
General
Does Sabt work without internet during load shedding?
Yes. Both Sabt Retail and Sabt Mobile run fully on your PC with a built-in database. You can bill, print and update khata with no internet at all. Internet is only needed to download the app and updates.
Which Sabt should I choose?
For a kiryana, grocery or general store, choose Sabt Retail: it handles barcodes, loose items by weight, cartons and price tags. If you sell phones and accessories or run a repair lab, choose Sabt Mobile: a separate product that tracks every handset by IMEI and runs your repairs.
How does the free trial work?
Download and install it. Everything is unlocked for 7 days or 50 sales, whichever comes first. No card, no sign-up. When you buy, we send a key and all your trial data stays.
What happens to my data if my computer breaks?
Sabt makes a backup every day and you can copy a backup to a USB drive at any time from Settings. On a new PC, install Sabt, restore the backup and you're back with all your sales, stock and khata. We move your licence to the new PC for free.
Which printers and scanners work with Sabt?
Standard Windows hardware: 80mm and 58mm thermal receipt printers (Black Copper, Xprinter, Epson and others), any USB barcode scanner, thermal label printers, cash drawers and barcode-printing weighing scales.
How do I pay?
Pay by JazzCash, EasyPaisa, Raast, Bank transfer. Message us on WhatsApp, pay, and we send your licence key, usually the same day.
What happens when a yearly licence ends?
You get reminders in the last 14 days and then 7 days of grace. After that Sabt goes read-only: you can still see everything, run reports and take backups, but new sales stop until you renew. Nothing is deleted.
Does a lifetime licence include updates?
Yes. A lifetime licence includes every update, forever, with no yearly fee.
Do I need FBR POS integration for a kiryana store or mobile shop?
Only large Tier-1 retailers (such as air-conditioned mall chains and large departmental stores notified by FBR) are required to run live FBR POS integration. Neighbourhood kiryana stores, general stores, and independent mobile and repair shops use Sabt for fast offline counter billing, thermal receipts (parchi), stock control and udhaar khata without needing an internet connection.
Does Sabt work on a Mac or a phone?
Sabt runs on Windows 10 and 11 PCs and laptops. There is no Mac or phone version.
Sabt Retail
Can Sabt Retail read barcodes from my weighing scale?
Yes. Barcode-printing scales put the price or the weight into the label's barcode. Sabt reads it at the counter and adds the right amount of the item to the bill.
What's the difference between Basic and Pro?
Basic covers the counter: billing, returns, stock with loose items and expiry, day close and this month's profit. Pro adds khata (udhaar), purchases and suppliers, pack sizes, holding 3 bills, A4 invoices, full reports, staff logins, CSV import and printing price tags.
Can I move from Basic to Pro later?
Yes. You pay only the difference and get a new key. All your data stays, and nothing has to be entered again.
Does it work in Urdu?
Yes. Switch between Urdu and English from the top bar at any time. Receipts can carry Urdu labels too.
Sabt Mobile
Does Sabt Mobile check a phone's PTA status online?
No. Sabt works fully offline, so you record the PTA status (approved, DIRBS registered or not) when you add the phone, and it shows on the phone's record and in the stock list, where you can filter by it.
Can I print an affidavit when I buy a used phone?
Yes. The used phone buyback form records the seller's name, CNIC and phone number and prints an affidavit and indemnity in two copies, one for you and one for the seller.
Does it work for accessories and parts too?
Yes. Chargers, covers, glass and parts are sold from the POS counter like any shop item, with barcodes and stock counts. Pro holds up to three bills at once.
How are karigar (technician) commissions worked out?
On Pro, assign a karigar to a repair and set their share. When the repair is delivered, their commission is added to their khata, so you always know what you owe them.
What's the difference between Basic and Pro?
Basic runs a complete phone counter: IMEI stock with PTA status, used-phone buyback with affidavit, phone sales with receipts, repairs, the POS, returns, day close and this month's profit. Pro adds the phone sale agreement (bi-naama), khata (udhaar), suppliers, staff logins and karigar commission, holding 3 bills, A4 invoices, full reports, CSV import and device stickers.
Can I move from Basic to Pro later?
Yes, any time. You pay only the difference and get a new key. All your phones, repairs and sales stay exactly as they are.
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Windows 10 or 11 (64-bit) · about 75 MB